Having trouble connecting your device? Select one of the options below:

• Internet (Wi-Fi or network cable)
• Sound Bars
• Gaming consoles
• Set-top Boxes
• Headphones (applicable to Android TVs only)
• Streaming devices
• USB Storage devices
• Blu-ray Disc and DVD Players
• Cameras and camcorders
• Home Theater (A/V Receivers)
• Personal Computers
• Mouse devices and keyboards
• DVR / DVD Recorders
• Smart Speaker
• 3D Glasses (pairing)
• Smartphones and tablets
• Wireless Subwoofers

Alternatively, is your external device not working as intended? Select one of the options below:

Troubleshooting your external device

• I cannot do any recording using an USB device (Hard Disk Drive - HDD, USB stick)
• Difficulties playing back particular files from an USB device (Hard Disk Drive - HDD, USB stick)
• Blu-ray player playback issues
• Low or no sound using external speakers

For PlayStation troubleshooting, please visit the PlayStation support website